Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Kieran Evans
Fantastic customer service. They went out of their way to find the right finance deal. All cars have a fresh service and MOT. Very knowledgeable and helpful and found the right car to match my needs. Happy to let me take the car I wanted for a test drive. All the staff are a credit to the company. Highly recommend!
Nicola Bradfield
Fantastic service from both Lewis and Luke. To be honest every member of staff was really friendly, helpful and approachable.
Sophie Elizabeth Boniface
Great service received, especially from Lewis and Luke, but all the staff were very friendly and helpful and made buying our car an enjoyable experience. We found them very knowledgable and they weren't pushy in the slightest. I would highly recommend.
Karen Rees
Extremely helpful staff, our sales advisor is Michael, very knowledgable, great cars for sale , would definitely recommend this garage. 👍
David Hart
Very helpful when needing a new car, found the car i wanted at a good price, was worth the 3hour drive to get to them and they even got me a really good price for scrapping my old car, oh you might find my car parking change still in the ash tray so check that before scrapping the car
Bobby Mcdonald
We have bought many cars from this garage 👍👍 good service, great staff -
Liz Darcy
Thank you so much for taking such time and care. Buying a first car for your daughter is an exciting time but the lengths you went to to make it special really made the day. From dealing with the paperwork, sorting out the new car reg, looking after the car for weeks on end so we could surprise her on her birthday plus a 3 man team trying to add bows and decs on the day to the beautiful bouquet on her arrival we're all so very grateful x
Stuart Smith Philips
Just bought a car from Luke at SJB Carsales very nice guy and very helpful.
Josey Membury
I've bought myself a new car from the guys at SJB, Mike and Luke are really approachable and welcoming. There were no pressure sales tactics or any of the usual hard selling routines! It was a genuine pleasure spending my money with them! 😊 they make a nice cup of tea too!! I would absolutely recommend SJB Car Sales!
John Lear
helpful staff quality service and quality cars and good value
Andrew Batten
We have just brought a car from SJB Car Sales and had an excellent experience provided by Luke and Justin, my mum found it very hard trading in her old car as it was sentimental to her as our later father (her husband) had brought it for her. They did not rush her, they understood and gave her plenty of time to make her mind up. We could not fault the service, we are very pleased with the car we have brought of them and would definitely recommend them 🚗😀👍
Gareth Prosser
Fantastic experience from start to finish with Mike. Left alone to look around car at my own pace, a fair p/x price for my trade in and an unhurried test drive.
Pick car on Monday
Melissa Morgan
Got my new car today and I'm absolutely in love wiv it. What another amazing service from start to finish :) mike ,Justin and Luke were absolutely brilliant made me & my partner feel soo welcome and also ad an amazing deal wiv my car. I Wil absolutely be going back there some tym in the future and I defo won't go anywhere else. Team SJB cars all the way.
Emily Lewis
Fantastic service at SJB from Luke! Very friendly and helpful. Would highly recommend if looking for a car! Looking forward to picking our car up! :)
Michelle Barlett
Had a great experience from the initial meeting with Mike after seeing a fantastic car online. We chatted before I put a holding deposit for my other half to view and drive the car. After going back and having a test drive and being left alone to have a detailed look around the car we decided to purchase. I am looking forward to picking the car up tomorrow and can't thank SJB car sales enough for all of their help😀
Loreen Jenkins
First time at SJB cars great customer service luke was very helpful I would definitely recommend them
Beth Shipway
Have been looking for the right car for a while, seen an Audi A3 online and went to view it the next day, the customer service I received was amazing. The staff helped me very much and got me a much better deal, all the documents and papers were all signed and done in a few hours and I picked the car up the same day. Would highly recommend �
Christopher Garder
Good positive experience when looking to buy my next car. Mike was very professional and answered all my questions. Looking forward to picking the car up!
Chris Williams
Spent a few months searching for a new car. Visiting different garages but finding the cars wasn't for me. Then I saw a lovely Kia in an unusual colour pop up on auto trader at SJB. Scrolling the pictures I fell in love. At next opportunity I went up to SJB to view and have my car valued for part exchange. Dealt with Michael, who inspected my part exchange and valued it spot on. Mike handed me the keys to have a good look at the Kia and I fell even more in love. Knowing my budget was tight, i wasn't very hopeful � Mike went that extra mile to make the figures fit � Couldn't have been happier! Pointed out a faulty volume button on the CD player, where mike then pointed out to me that there was a small scuff at the bottom of the bumper that they were going to repair too! (I hadn't even noticed it!) I've had my car a week now and it's absolutely superb. Comfortable, economical and looks absolutely gorgeous!! Mike is a pleasure to deal with. Honest, to the point and very factual. Knows his stuff and felt at ease due to his trustworthy nature!

The volume button on the CD player was unfixable so mike has ordered me a new CD player and I'm awaiting this to be delivered and get it fitted!!
Top service!!

Massive thanks to Mike and the team, and to the valeters who made the car look like it just rolled out of Kia main dealers �
Kirsty Holley
First time at SJB car sales, had an amazing experience can't recommend them enough do anything to help you! Not as uptight as other garages, you can go in and have a conversation not just all about business, but 100% professional
Michelle Clarke
very helpful, good quality cars for sale, couldn't do enough to help with me purchasing a car.
Mike Dummett
I've waited to post my feedback over a month as to give a true reflection and an all round experience from start to finish of SJB car sales.
On the off chance I visited SJB looking for a vehicle for my daughter. It was a Sunday in December 2017, i was expecting it to be quiet but was shocked how busy it was. We were greeted by a salesman called Mike who offered any help as we looked around the vast slection of vehicles. I was impressed by his approach as he had to deal with many customers but answered all questions when asked. After taking a vehicle for a test drive, We finally purchased the vehicle with a warranty and collected just before Xmas. Since then I have contacted the garage because of a slight battery fault. I was greeted with the same aftercare service as when purchasing the vehicle, and the problem was addressed and rectified immediately.
Sometimes your offered customer service until purchase, then it's like drawing blood out of a stone if you have a problem. SJB have remained professional and courteous throughout this entire process. Highly recommend visiting this Garage. Thank you to Justin and his team. Cheers Guys. I had one happy girl Christmas morning. Regards Mike

Gareth James
We went to SJB with a particular car in mind. Steve gave me the keys and left me to have a good look around and in the car on my own. They were very accomodating to us visiting a second time for viewing and a third time to test drive. The whole process was simple and friendly. It made buying a car straightforward and pleasant. Thank you very much.
Calum Meredith
First time at SJB car sales and am very impressed. Great customer service with friendly staff willing to help with everything you need. Would definitely recommend
John Breakwell
I found the staff to be approachable and helpful. Buying my car was straight forward with no pressure. I would recommend SJB cars to anyone.
Sharon Jenkins
Bought car here 3 years ago great service so wanting to change car decided to go there again. As before excellent service with just the right amount of patter and bought myself a new car. Thanks Mike .
Samantha Voros
very friendly and helpful, I highly recommend this company, they were professional and catered to our needs, we enjoyed our experience with them.
Shane Bright
nice friendly serivce very helpful
staff i would recommend them to family and friend's
Kerry Titley
Great boys to deal with, no bulls*%t. Luke was a pleasure to deal with, as was Mike. Thank you very much.
Nickola Quarman
absolutely fabulous set of boys, had a minor issue with the car and the after sales service has been fantastic, can't recommend them enough, if needed I would definitely buy from them again
Again fabulous service
Lyn'n Stu Baynham
What a difference it makes buying a car with no pressure, instead Mike was so pleasant, helpful and there was a good bit of banter in the mix. off to collect my car this morning. Eeek!!l
Chris Smith
very good company and awesome customer service very happy with service helpful to the max got the car a week ago and very happy with it
Jaime Clennell
Very helpful car dealer, a nice range of mid priced cars for sale, something for everyone.
Rachel Thomson
Friendly staff, no hard sales pressure with a clear pricing strategy. We bought our new run about today and found the whole process very easy and straight forward.
Tim Cracknell
highly recommend company , Justin and Luke were a pleasure to deal with easy going and relaxed atmosphere, left alone to view the cars and look around whole process of a trade in and purchase of the car was made very simple and upfront clear prices .and Justin makes a good cup of tea .
Jonpaul Howells
fantastic service every member of the staff are very helpful and polite and they make sure everything is up to date and ready to drive away for you so there's no stress I can't fault them if I ever need to buy another car I would definitely go back
Carla
Great service and friendly staff. We drove from Birmingham to view the car and they managed to get it ready for us in two hours. After service also excellent. Car running great and we love it. Thanks.
Diane Verity
just been to this car sales with my elderly parents, our sales person was Mike what an honest and brilliant guy, he went through everything with my parents and I think if he wasn't so friendly and made it so easy for them they wouldn't have bought a car. my parents have come away with a car that they are over the moon with at a brilliant price and a lovely sales person. would recommend these to anybody. 👍
Peter Frowen
just purchased a car from sjb, mike was my sales person, what a professional and lovely gentleman. helpful talked me through everything as we went along. I would recommend this car sales 😀
Julie Jenkins
Highly recommended friendly staff especially Mike which nothing is to much trouble and will help u with the whole car buying experience
Stephanie Oram-Reubens
What great service, living two hours drive away is a little daunting but nothing was too much trouble, friendly and efficient, I'm pleased to say bought the car, would highly recommend
Natalia Briggs
Bought a gorgeous Kia Sportage. Service was great and was a quick process. Customer service is great and nothing seemed too much trouble. Would highly recommend
Rhys David Williams
Just purchased my second car from SJB. Both times were fast and easy. Will be getting a third from here at some point.
Katy Price
Recently purchased a car from this garage, Mike was the main person we dealt with we had a good part exchange rate, no pushy salesman tactics and just an overall quick an easy experience nothing was too much trouble even done the exchange and supply of my private plates. highly recommend 👌
Bethany Dwyer
Just bought a lovely 14 plate clio off SJB car sales couldn't be more happier with it, the service I received was amazing super helpful and not pushy one bit unlike most car places. Everyone who helped me get the car I want to say another massive thank you! Will recommend anyone to buy there car from them.
Lee Richards
excellent customer service and really friendly staff and really helpful. Not pushy on sales just leaves you to yourself to look around. 5 star 👍👍👍
Kiera Dwyer
Went up today to view a car and went along on a test drive with Mike. He was super helpful and very informative. Justin was also great and went through many different options for different things. Very professional and 110% would recommend👍🏻
Anne Jones
These guys are awesome. Luke went above and beyond to make sure everything went smoothly. There was absolutely no pressure. We were free to look at what we wanted and nothing was too much. Friendly, approachable and in our eyes the best around. Can't wait to pick Maurice the Merc up on Saturday and will defiantly be back in the future for another addition. Thank you so much for all your help. 5* all the way!
Dawn Shaddick
Exellent sales team especially Mike and Luke, no pressure, really helpful, superb after sales service. Would definately reccomend. Thankyou all at SJB
Steve Horn
very good service from Mike and Luke very friendly and didn't feel pressured in to buying a car. really pleased with the car and would recommend them to anyone. great job guys.
Evie Williams
Fantastic service at SJB from Mike! No pressure to buy from them - just very friendly and helpful. Had a good deal on an immaculate car. Would highly recommend if looking for a car!
Cheryl Crory-Olphert
Extremely helpful, friendly and down to earth team. We were treated with respect and given great customer service. I'd recommend this company to anyone. Great value cars, immaculately prepared and with great service too- what more could you want??
Sarah Coleman
What a great team helped me from start to finish, mike was very helpful ringing around to sort things out on my behalf and even arranged for his colleague Gareth to pick me up to collect my new car. Thank you so much highlyr ecommend you , went above and beyond love my new car
Michael Kroozin Bell
Brilliant service. Thanks to Luke for sorting out the Mondeo. Rest of the team are a good bunch of lads, cheers Mike
Sean Challenger
Can highly recommend SJB car sales for a professional website and they are superb value for money! Great service too!!
SJB Car Sales
Emily Holcombe
Felt so welcome and at ease. Gave us plenty of space and time to look around and gave us the keys to look into the car properly without the sales person watching over us. Great experience finding a car for the first time and didn't feel any pressure from the staff. Very easy to do and would definitely recommend to anyone if looking for a car!
Laura Deavall
Great, professional service from Mike and Luke. Highly recommend. Diolch o galon!

Mikeoz Tasha Osolinski
Came here yesterday just for a look around for a bigger car. The guys here were amazing, came and welcomed us but left us alone to have a look for ourselves but made it clear that they were here to help if we needed it. We ended up buying a new car and they made the process so easy. We also had a great laugh Thanks so much Karl, Mike and Justin.
Carole Louise Rees
cannot fault this garage at all !!!! The owner i dealt with on the first day to test drive was fantastic ! Then Mike today who sealed the deal was a absolute gentleman talked us through everything and was so helpful and friendly ! I highly recommend this garage for anyone looking for a new car thank you for my Black Beauty i lover her <3
Claire Holliday
Excellent service, very helpful and friendly run company. Not at all pushy like other car sales companies I have visited. Will be recommending them to my friends.
Ryan Brown
Bought a new car today from Luke at SJB Car Sales, would definitely recommend a visit. Got me a great deal and was really relaxed and friendly when dealing with me. Didnt push me or try to oversell anything which is a nice change from other places ive visited!
Caroline Amos
We were met by Mike who showed us to the car we had reserved earlier in the week, the car was as lovely as he's promised... we had time too look over the car on our own, Mike was great, no pushy salesman speech, once we decided we wanted the car the sale was sorted quickly and hassle free, great service, thank you Mike.
Danny Black
Brilliant service from Mike, relaxed atmosphere and no pushy sales.
I would definitely recommend this garage to family and friends �����
Mandy Mantle
Just bought car very friendly staff, not pushy can't recommend them enough especially mike who we dealt with
David A Jones
I bought a Ford Fusion recently and the whole process was awesome. The guys were open, friendly and clear in the whole process. Althougth extra insurance / warranties were offered to be fair they were far from pushed when I advised my choice just wanted to see my happy. Top lads
Mike Jones
Thank you to Luke and staff at SJB, thrilled with my new car. The lads here are top, no pushy salesmen. Really helpful and friendly, thank you to Luke, also spoke to Mike who was friendly too. Thanks guys, will be back
Madison Eve Thomas
I bought a car here this Sunday with my fiancé, Mike was very helpful and friendly. The process was quick and easy, and he accommodated our needs! Looking forward to the freedom of having my first car! :)
Arran Rigby
Came here today to look at a car and Mike and Luke where so helpful in the decision. They left us free to look at the cars and even gave us the keys to have a closer inspection. They didn't push us at all in making the decision. Very relaxed. Very friendly. Would 100% recommend to anyone looking to getting a new car.
Jenny Gurney
We're delighted with our new car. Top quality test drive banter with the charming and helpful Luke, who along with Mike made the part exchange with our old car a quick and easy experience. We're happy to recommend this car sales business and were impressed with the professionalism and integrity shown to us in our dealings with Luke. Thanks so much. ��
Alan Jianikos
A very helpful, friendly and professional team at SJB Car Sales, I went along to view a car that I had seen advertised on Autotrader, I was allowed to inspect the car at my leisure without any pressure from salesmen whatsoever, unlike many other car sales sites, I took the care for a test drive with the salesman Steve and decided to purchase it. On return to the site Steve completed all the necessary documents and completed the deal effortlessly. It was the easiest I have ever purchased a vehicle and would highly recommend this dealership to anybody wishing to purchase a quality low mileage, low owner car.
Andrew Triff Linnard
Having Steve to help me to buy my previous car was a great help.So when Steve approached me to buy my current car I was very pleased.He helped me to make my decision in a none-pushy and friendly way.
I took the car for a test drive and was very happy to make the purchase.
I would highly recommend SBJ Car Sales as a service and would certainly use them again.
Natalie Roderick
What a great team of guys that were here. I spotted my perfect car and even though it was slightly over what I wanted to spend the guys were great and Steve and Justin helped to get me on the road with it.... They were patient with me while we went through the finances as I am an awkward customer but got it all sorted.... Really good experience and was able to drive my car away straight away. I've had it a week now and it runs like dream. I'd certainly be back there in the future :) Thanks guys
Gemma Harris
So after crossing the bridge to view some cars at the lager car supermarkets and not finding what we want we searched for cars in the area and came across this please.
Mike one of the sales staff greeted us when we got there and then allowed us to look around
Upon getting to the car that we had came to see Mike gave us the keys to allow us to have a proper look at the car
We then took it out on a test drive and then decided to purchase the car (I will be pick it up tomorrow)
We had some questions about a few things like some marks in the headlining and a bulb out on one of the indicators of which we have been assured will be sorted by the time we pick the car up
I will say at no point was Mike pushy with trying to sell the car or any of the extras they offer
All being well this review will stay at 5 stars �
Sarah Brown
Professional service from start to finish. Honest, down to earth salesmen that allow you to browse at your own leisure, no pressure to buy. Was dealt with by the trainee who was able to answer all questions put to him confidently! A* from me ���
Gemma Smith
Thank you to all the staff at SJB car sales, they all made us feel so welcome. They were happy to leave us look around the cars and gave us the keys to inspect without the sales person watching over us. Definitely didn't feel pressurised into buying a car with these guys, they're customer car was absolutely outstanding and we drove the car away the same day! Mike was the perfect sales man who was happy to answer any questions we had, we will definitely be recommending the car sales to family and friends!
Lynette Brown
Great customer service from sjb cars again second car from them , Steve made sure everything was perfect sorting out minor issues straight away , nothing seems to much trouble for them a great bunch of people would recommend to anyone
Kevin Cushingh
Not yet picked up my car but was very happy with customer service i recieved. really helpful and explained everything clearly to do with the car and finance. Could have offered my aunty a brew though as we were there 2 hours !!!
Tayah William
Viewed a car on Saturday, was served by a man called Mike who was loverly, great customer service. Got the car ready for me that day to test drive which I have purchased and be collecting tomorrow. He was very helpful answered any questions and made sure he could help us in anyway he could. Met a few of the others which was also very helpful and friendly. Very happy and looking forward to picking up the car. �
Karl Lackner
I have bought my last two cars at SJB Car Sales, happy to say I am returning to get a third. As I arrived, mike greeted me and I asked about the car that I am picking up this week and he let me look at the car by myself without watching over me or asking me all the classic questions like how much are you looking to spend. Didn't try and sell me a car I didn't want. answered all my questions honestly and I will definitely be going back there in the future.